Managed Support

Technology Support

Neobric offers application maintenance and infrastructure support with an additional focus on User Centricity. All our managed service activities and SLA's are tuned to the "User" experience.

  • Application availability on a scalable Cloud Infrastructure.
  • User Experience / UI Upgrades.
  • Feature Optimizations and Upgrades.
  • Architecture and core workflow upgrades.
  • User Training for administrative workflows.
  • Application / Product Documentation.

Our engagements for User Support are available in both a dedicated team or a virtual team model, where a combination of required talent is deployed for each support requirement.

Depending on your needs, we can right size your service pack to fit your budgets. It provides a hassle free model to keep your business running while keeping your support costs down, leaving you to focus on the business creative.

To learn more about how we can support you in your tech support needs please write to marketing@neobric.com

Offshore Global Delivery Center

When you are looking to setup dedicated teams across competencies in technology or technology driven processes in India, Neobric can help setup such teams to support your business goals.

Major use cases for enabling an offshore GDC model are :

  • Legacy Application / Platform support teams.
  • Product Development & Maintenance teams.
  • Application Support & Maintenance teams.
  • Remote Infrastructure Management teams.
  • Business Process Support teams.

We setup and manage your offshore GDC teams. Since 2003, our leadership has the experience of setting up and transitioning over half a dozen dedicated technology and process teams for Fortune 500 companies to small and medium businesses. Offshore GDC's setup by us have saved businesses over 40% in costs, when compared to completely outsourced models.

 

To learn more about our success stories, and how we can support your offshore GDC needs, write to marketing@neobric.com

Explore our portfolio

Please write to us at marketing@neobric.com